About TMX Web Services:

TMX Web Services, established in 1999, provides virtual web hosting, domain registration, and e-commerce services to customers worldwide. TMX Web Services is based in Raleigh, North Carolina, in the heart of the Research Triangle.

Our Mission Statement:
Our mission is to provide world-class web hosting solutions while maintaining the highest level of customer support. In the pursuit of our goals, we will conduct ourselves in accordance with the following precepts:

  • Our clients always come first.
  • We must provide the highest level of service, with integrity.
  • Assisting our clients in the attainment of their objectives is our most worthy enterprise.
  • We must always communicate with our clients frequently and clearly.
  • Our products and services must be of superior quality.
  • Innovation is requisite to our survival in this rapidly changing world.
  • To emulate other members of our industry requires continual hard work; to excel beyond our peers requires us to provide an even higher caliber of service to our clients.
Our Network Operations Center:
TMX maintains servers in the world-class Softlayer datacenter located in Dallas, Texas, featuring:

  • Cisco Routers & Switches - 6500, 3750, 2900 Series routers and switches with gigabit speeds available from the individual server to the Internet.

  • Redundant GigE Backbone - Multi-router gigabit connections to the Internap, SAVVIS, VERIO/NTT, Abovenet, and Global Crossing core backbone exchanges located in the INFOMART in Dallas, Texas

  • Traffic Management & Analysis - Utilizing Peakflow from Arbor Networks coupled with Netflow data from Cisco routers and switches, network engineers continuously monitor the health, reliability, and performance of the network. Historical analysis is critical for demand and capacity planning.

  • Network IDS, IPS & DDOS - Industry best solutions from Tipping Point are utilized to guard against denial of service, malicious traffic, viruses, malware, phishing, spyware and other types of Internet threats via wire speed detection and remediation coupled with automatic and zero day response.

  • Private VLAN & Port Control - All servers reside on private VLANs for security purposes. Additional servers or firewalls added after the initial install can be placed on existing VLANs or new VLANs without service interruptions or IP changes.